In apartment buildings, multifamily properties, condo communities, and student housing, an on-site laundry room is more than just a convenience: it’s an amenity that residents rely on regularly. When the machines aren’t working properly, it can be a source of major frustration for both residents and property owners/managers.

Whether it’s outdated equipment, payment system issues, or unexpected breakdowns, managing a communal laundry room can require more time, money, and attention that property owners anticipate.

Choosing the right laundry service partner matters. The right partner does more than just install washers and dryers. They should help keep the room functional, well-maintained, and convenient for residents and property managers. It should help reduce the burden.

If you’re looking to update your current laundry room or install a new one, here’s what to consider when selecting the right laundry service partner:

A Complete Solution to Your Laundry Room

New machines can be a good addition to your building but what about ongoing service and operation? Working with separate companies for installation, payment systems, maintenance, and emergency service calls can make the situation complex and tedious.

A full-service laundry partner can simplify the process and reduce operational burden by overseeing all facets of the laundry room, including:

  • New Equipment Installation: acquiring and installing commercial-grade washers and dryers.
  • Modern Payment Systems: providing convenient payment options for residents like mobile apps or card-based systems.
  • Ongoing Maintenance: regular visits to ensure that machines are operating at optimal capacity and providing preventative maintenance to reduce equipment downtime.
  • Managing Service Calls: handling all resident requests for service or repairs.
  • Upgrading Equipment: actively evaluating machine performance to determine if replacements are needed.

Having a partner to handle these needs creates a convenient and straightforward relationship and allows property managers to focus on other aspects of the building.

Meeting Resident Needs with Reliable Equipment

In larger buildings and student housing properties, laundry equipment gets used frequently. The equipment needs to accommodate the occupancy, the available space, and the usage. The right laundry partner should be able to assess your current set up and make recommendations to get optimal use out of the space.

They can determine the appropriate number of machines, develop a plan to replace the outdated ones, work with HVAC, plumbers, and electricians to ensure the layout meets code, and provide the right commercial-grade equipment for your residents to rely on.

Response to Maintenance Calls

Repeated calls about broken machines can be a major headache for property managers. But having a laundry service provider can alleviate the frustrations. They’ll field all the service calls and send technicians to your property to assess the issue and provide the necessary service and repairs to ensure that the machines are functioning properly. They’ll even schedule regular visits to provide preventative maintenance so breakdowns and issues can be avoided.

Experience with Properties

When the time comes to enlist the help of a laundry service provider, it helps to go with one that has plenty of experience with not only laundry rooms, but your building and even your city. Seasoned laundry service companies will know the ins and outs of delivering new machines in small neighborhoods, the installation procedures, and making sure that the installation meets specific city and building codes.

Connect with Automatic Industries Today

If you’re looking for an all-in-one solution with the laundry needs of your residents, Automatic Industries can help! We’ll rent space in your building which gives you regular revenue no matter the machine usage. We’ll install new machines and convenient payments systems, handle maintenance and service, and even handle all communication for service requests from your residents.

Want to add a helpful amenity to your building without the operational headaches or burden? Contact Automatic Industries today!