Onsite laundry rooms can be a valuable feature for building owners that can help improve tenant satisfaction. They also help generate additional revenue beyond rent. But if your laundry room is outdated, improperly maintained and managed, or simply a source of operational headaches, it can lead to frustrated tenants, increased vacancies, and surging costs.
Luckily, most of these issues are preventable. At Automatic Industries, we fully manage your building’s laundry room all while renting the space. We’ve taken over plenty of apartment building laundry rooms to recognize several challenges that building owners face.
Here’s a look at the challenges and how you can solve them:
Constant Machine Breakdowns
A major frustration that tenants deal with is the dreaded “out-of-order” sign hanging on the machines in the laundry room. Broken machines can be a major inconvenience, but they can also lead to further issues like:
- Tenant dissatisfaction
- Surging maintenance requests
- Negative reviews
- Turnover and vacancies
If this is a repeated issue, it could eventually lead to tenants packing up and moving out. Be sure to get ahead of any breakdowns or simply partner with managed laundry room services who can help you maintain the equipment.
Equipment is Outdated
If you’re relying on old machines that are on their last leg, it’s almost a guarantee that they’ll break and need to be replaced. They may also not drain or dry properly, leading to frustrated tenants having to pay more to rerun their wash/dry cycles. Outdated equipment can also lead to higher utility costs, as well as increased maintenance costs.
Partnering with us can help you update the machines in your room with cost-effective and energy-efficient machines that run smoothly. These modern machines are faster, offer easier payment through cards or mobile apps, and can even handle larger laundry loads.
Frequent Complaints About Payment Systems
Since change has been less common in recent years, coin-operated washers and dryers are considered outdated. While coin systems do still work, there could be issues with the coin receiver getting jammed, or the need to constant fill the coin dispensing machine.
We offer modern systems that offer a contactless payment solution. Through mobile apps and cards, tenants can easily pay and get their laundry done without the hassle of carrying coins around. These systems can also let them know when their laundry is done as well as how much time is left on their load.
Keeping Up with Maintenance
When there’s a constant flow of complaints or maintenance requests that you’re not able to keep up with, it reflects poorly on the building and the standard of care the tenants can expect. If the equipment looks neglected or barely functional, it can leave a bad taste in the mouth of your tenants.
Partnering with managed laundry room services can help you maintain the space properly, with ensuring that the equipment is functioning properly, and tenants don’t need to worry about struggling machines. Inevitably, you may need service. Having a good provider that responds promptly helps reduce downtown and negative feedback from the residents
Partner with a Managed Laundry Room Company Today
If you’re facing these common laundry room challenges but are unable to keep up with the complaints and service requests, Automatic Industries can help. We can design and install a modern laundry room in the space that’s filled with updated machines that are efficient and user friendly. This will keep your tenants happy and doing their laundry regularly.
Want to avoid the headaches and challenges? Contact Automatic Industries today!